German Website


Office ADdress:

Neumann Vakuum und Dosiertechnik

Zum Eulenbruch 11
57078 Siegen Germany




+ 49 152 33 95 2212



+ 49 271 24 011958






1. Validity of terms

For all offers and deliveries of Robert Neumann, only the following terms and conditions in their valid at the time of the order.The customer's terms and conditions are not recognized by us unless we agree to their validity in writing.


2 Offers

The presentation of products in the online shop is not a legally binding offer to conclude a purchase contract, but an invitation to place an order. The customer enters through an online order via email, fax or telephone a binding offer to buy the company Robert Neumann.


3. Conclusion of the contract / contract

The quote will be accepted in any event by sending a confirmation e-mail in which you confirm the goods any order or delivery. A contract only comes into existence when we send the ordered product to you. Robert Neumann is entitled the order by delivering the goods or by the shipping confirmation e-mail within 14 days from receipt of the order to assume.


4.Right of revocation

The buyer may, if he is a consumer, (eg letter, fax, email) or his contract within 14 days without giving reasons in writing - if the goods are delivered before the deadline - by returning the goods. The period begins upon receipt of this instruction in writing, but not before receiving the goods to the consignee (in case of recurring deliveries of similar goods not before receiving the first partial delivery) and also does not fulfill the information obligations of the seller under Article 246 § 2 EGBGB in conjunction with § 1 para. 1 and 2 draft Law and its duties according to § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. To safeguard the withdrawal period is sufficient to send the revocation or thing.

In case of an effective cancellation the mutually received benefits returned and any benefits (eg. As interest). If the buyer can the performance received whole or in part, or return them only in deteriorated condition, he must inform the seller compensation value compensation. Obligations to refund payments must be fulfilled within 30 days. The period begins for the buyer with the dispatch of the cancellation or the goods, for the seller with their reception. The revocation must be sent to:

Company Robert Neumann

Robert Neumann

Weidenauerstr. 206

57076 Siegen


4.1. Consequences of return

In the case of an effective cancellation the mutually received benefits are to be returned. With a return from a goods value below 40 € you have to bear the cost of returning the goods if the delivered goods ordered corresponds to and is error free.Otherwise, the return is free for you.

In the case of returning please pay attention:

here Sender, invoice number and customer number indicating original packing material use return shipment

No withdrawal right there in-built specifically to suit the client goods 
and goods which are not suitable due to their condition for a return.


5. Prices

There are the prices listed at the time of ordering online. All prices are in Euro plus VAT. The shipping costs are not included in the purchase price.


6. Returns

Shipping is not insured without liability for damage, breakage, theft and the like. Within the Federal Republic of Germany the valid transport and packaging costs are calculated separately. The cost paid by the buyer. If the goods are sent to the buyer's request abroad, so this is previously agreed by phone with the company Robert Neumann. Robert Neumann reserves withdraw before the contract if the ordered goods should not be available in exceptional cases.


7. Delivery

Unless special written agreement has been agreed, we will deliver the goods within 4 working days after receipt of the shipment. If a delay in delivery, you will automatically be informed by us.


8.Payment conditions

The payment of the purchase price is due with contract.

The payment made in advance by bank tranfer. We reserve the right to exclude individual payment. When selecting the advance payment, we give you the bank details in the order confirmation. The invoice amount is immediately, but to be paid not later than 14days to our account.


9. Retention of title

The delivered goods remain until full payment of the property of Robert Neumann.


10. Warranty and liability for defects

We guarantee that the delivered product is free from defects according to the state of the art. Oven Clear defects are objectionable in writing within one week after receipt of the goods. After this period, the goods shall be deemed accepted.For legitimate claims an improvement of the product or a replacement delivery.

For damage caused by improper handling and installation or caused by third parties, no liability is assumed. Claims for damages can only be asserted against us if we are guilty of intent or gross negligence.


11. Performance, Jurisdiction

Only German law. Performance for all aspects of the business and existing jurisdiction with the seller's victories, the location of the seller. If any provision of this contract are invalid, the remaining provisions shall remain unaffected.


12. Data Protection

The company Robert Neumann undertakes to observe the legal provisions on data protection. Your personal data will be only used for the processing of your order. Personal data will be treated confidentially and not disclosed to third parties.Excluded from this are our service partners, the order processing for the transmission of data required (eg the carrier of the shipping company and the staff responsible for processing payments). In these cases, the amount of transferred data is limited to the minimum necessary. By purchasing, you agree to this transfer explicitly. 
According to the Federal Data Protection Act you have a right to free information, correction, blocking and deletion of your stored data. Please consult with the company Robert Neumann.




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